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Journey Mapping 101 - NN/G

https://www.nngroup.com/articles/journey-mapping-101/

Group685f38dd-0d3d-4cb1-9e5b-65bfc9fb6fdfsubmitted urlMember 1
Navigation
StatusDomainPath

Observed cookies

Response declarations and context-wide browser observations. Navigation identifies where a jar was inspected, not which page set each cookie.

HTTP headers: partial; at least 2 observations omitted; invalid cookie header

Browser snapshots: complete

NameDomainSourceAttributes
Browser collection history
  • document_ready · 2026-10-23T11:41:02.230530Z · navigation 0

    Collection: complete

  • dom_ready · 2026-10-23T11:41:02.262549Z · navigation 0

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  • network_idle · 2026-10-23T11:41:04.556197Z · navigation 0

    Collection: complete

  • pre_interaction · 2026-10-23T11:41:05.069100Z · navigation 0

    Collection: complete

  • interaction-00-before · 2026-10-23T11:41:07.829321Z · navigation 0

    Collection: complete

  • document_ready · 2026-10-23T11:41:10.382622Z · navigation 1

    Collection: complete

  • interaction-00-after · 2026-10-23T11:41:13.382282Z · navigation 1

    Collection: complete

  • interaction-01-before · 2026-10-23T11:41:13.506181Z · navigation 1

    Collection: complete

  • interaction-01-after · 2026-10-23T11:41:28.393574Z · navigation 1

    Collection: complete

  • final · 2026-10-23T11:41:40.551051Z · navigation 1

    Collection: complete

  • settled · 2026-10-23T11:41:40.572547Z · navigation 1

    Collection: complete